tk66's Privacy Policy

This Privacy Policy ("Policy") governs the data relationship between the tk66 platform ("we", "us") and its users ("you", "your"). When you use tk66's website, app, or any digital service, you agree to the terms of this Policy.

We believe privacy is a fundamental right. With that in mind, tk66 handles every user's personal information with the utmost care. This Policy explains what data we collect, why we collect it, how we use it, and what rights you have over your information.

tk66 only collects data that is necessary to provide the service, ensure security, and improve the user experience.

2.1 Data You Provide Directly

• Name and username
• Email address and mobile number
• Date of birth (for age verification — accounts are only created for users aged 21+)
• Payment details — bKash, Nagad, or Rocket number (for processing transactions)
• Identity document details (NID or passport) — for identity verification where applicable

2.2 Automatically Collected Data

When you use our platform, certain technical data is recorded automatically:

• IP address and device type
• Browser type and version
• Login time, logout time, and session data
• Time spent on each page (analytics)
• Data from cookies and similar tracking technologies

2.3 Transaction & Gameplay Data

• Deposit and withdrawal history
• Bonus claims and wagering activity
• Game play history (which game, when, and how much)
• Betting history and results

tk66 uses the data collected from you for the following purposes:

3.1 Account & Service Management

Creating, verifying, and maintaining your tk66 account. Ensuring login security and preventing unauthorised use of your account.

3.2 Transaction Processing

Your payment details are used to complete deposit and withdrawal transactions via bKash, Nagad, or Rocket. Keeping a record of every transaction is our legal obligation.

3.3 Bonus & Promotion Management

Your transaction and gameplay data is used to correctly apply all promotional offers, including the 120% welcome bonus, and to monitor wagering requirements.

3.4 Customer Support

Our 24/7 live chat and email support team can view your account and transaction data to assist you. This use of data is fully secure and is not done outside of providing support.

3.5 Fraud Prevention & Security

Your data is used to detect suspicious activity, prevent the creation of multiple accounts, and comply with anti-money laundering (AML) regulations.

3.6 Platform Improvement

We use aggregated and anonymised data to improve the quality of our services. No personal data is shared with third parties in this process.

tk66 never sells, rents, or shares your personal data with third parties for commercial purposes.

Data may be disclosed in the following limited circumstances:

4.1 Payment Processors

The data required to complete transactions via bKash, Nagad, and Rocket is shared with the relevant mobile financial service providers. These providers are governed by their own privacy policies.

4.2 Game Providers

Our game providers — including Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, NetEnt, and Microgaming — record gameplay. This data is stored on their own servers and their privacy policies apply.

4.3 Legal Obligations

We may be required to disclose data to comply with a court order, a lawful request from a government authority, or applicable law. In such cases we always follow the applicable legal process.

4.4 Business Transfers

In the event of a business merger, acquisition, or asset transfer involving tk66, user data may form part of the transferred assets. You will be notified in advance in such a case.

tk66 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

5.1 Essential Cookies

These cookies are required for the core functionality of the platform — maintaining login sessions, storing security tokens, and remembering your preferences. They cannot be disabled.

5.2 Performance Cookies

These cookies are used to understand which parts of the platform are most used and where improvements are needed. The data collected is anonymised.

5.3 Cookie Controls

You can manage cookies through your browser settings. However, disabling essential cookies may mean some platform features are no longer available to you.

tk66 has implemented industry-standard technical and organisational measures to protect your data:

• SSL/TLS Encryption: All data connections between your device and our servers are protected by 256-bit SSL encryption.
• Password Hashing: Your password is never stored in plain text — only an encrypted hash is kept.
• Two-Factor Authentication: Two-factor authentication is available for additional account security.
• Firewall & Intrusion Detection: Our infrastructure is under continuous security monitoring.
• Staff Training: All employees, including our support team, receive regular training on data privacy.
• Limited Access: Only those who need it for their work can access your data (need-to-know basis).

However, transmitting data over the internet is never entirely without risk. We aim to provide the highest level of protection, but we cannot give a complete guarantee against any cyber incident. In this regard, keeping your account password strong and not sharing it with anyone is your own responsibility.

tk66 retains your data in accordance with the following policy:

7.1 Active Accounts

All account data, transaction history, and gameplay records are retained for as long as your account is active. This data is essential for providing the service and maintaining accurate records with you.

7.2 Closed or Inactive Accounts

Even after an account is closed, financial transaction and identity-related data is retained for a set period to meet applicable legal requirements.

7.3 Marketing Communications

If you unsubscribe from marketing communications, we will keep a record of your preference to ensure you are not contacted again by mistake in the future.

As a tk66 user, you have the following rights over your own data:

8.1 Right to Access

You can request to know what data we hold about you. We will present that information to you within a reasonable time.

8.2 Right to Rectification

If any information on your account is incorrect or incomplete, you can request a correction. You can update many details yourself directly from your account settings.

8.3 Right to Erasure

In certain circumstances you can request that your personal data be deleted. However, it may not be possible to fully delete records of financial transactions or data covered by legal obligations.

8.4 Right to Opt Out of Marketing Communications

You can stop receiving such communications by using the "unsubscribe" link at the bottom of any marketing email or message, or by contacting support directly.

8.5 How to Exercise Your Rights

To exercise any of the above rights, please contact our support team. We will process your request only after verifying your identity.

tk66 is strictly for adults — this platform is for users aged 21 and over only. We do not intentionally collect personal data from any minor.

If we become aware that we hold data belonging to a minor, we will immediately close that account and delete the associated data. If you know that a minor is using our platform, please let our support team know.

Our platform uses game providers, payment processors, and other third-party services that have their own privacy policies. tk66 is not responsible for the privacy practices of these third parties.

All our game providers — including Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft — have their own data management policies. By using these services, you become subject to their terms.

tk66 reserves the right to change or update this Privacy Policy at any time. For significant changes, we will notify you in the following ways:

• By displaying a notice on the platform
• By sending a message to your registered email
• By updating the "Last Updated" date at the top of this page

Continued use of our platform after any change means you have accepted the new policy. We therefore recommend checking this page regularly.

If you have any questions, concerns, or requests about this Privacy Policy, please get in touch. Our support team is ready to assist in both Bengali and English.

Protecting your data is our responsibility. You are always safe at tk66.